• There is no better place to train for a career in hospitality whether in the air or on the ground than at Africa's premier training facility - the Kenya Airways Pride Center. With unique state of the art facilities that incorporate true "experiential" learning. The Pride Center offers a range of courses that will prepare every candidate for a career that really takes off. The courses are open to anyone who is already employed in the Aviation and Hospitality industry, in addition to secondary school and college graduates. Read more about Pride stars


    Our primary goal is to develop and deliver high quality training courses tailored to the needs of our customers. All courses are conducted by well-selected and highly qualified trainers.


    Passenger Service Agents are ussually the first contact for passengers departing in an Airport. The Agents are employed either by an airline , a ground handling agent or an airport management company that provides handling services for airlines operating flights from an airport.

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    Commonly refered to as Airhostess. Airline cabin crew are responsible for the comfort, safety and welfare of passengers travelling on aircraft during flights.

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     Also known as an aircraft dispatcher, airline dispatcher, flight follower or flight operations officer -  assists in planning flight paths, taking into account aircraft performance and loading, enroute wind, thunderstorm, and turbulence forecasts, and field conditions at the destination and alternate airports. Dispatchers also provide a flight following service and advise pilots if conditions or paths change. They usually work in the operations center of the airline.

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    This diploma will give you a well-rounded introduction to today’s complex air cargo industry, helping you get a head start in your career at an airline, freight forwarder or ground handling company.

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    Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.

    course details

    Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.

    course details
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